About

The RISE Member Engagement & Experience Symposium is your front-row seat to what's next in member outreach, satisfaction, and loyalty. With CMS regulations evolving and the spotlight on member satisfaction, this symposium helps health plans rethink how they connect with members, especially those hardest to reach. Topics include CMS Final Rule insights, behavioral science and AI strategies for onboarding and retention, equity in care, aligning engagement with quality and risk adjustment, and structured networking with facilitated roundtables.

Key Themes

  • Member Engagement
  • Member Experience
  • CAHPS
  • Retention
  • Outreach
  • Customer Service

Speakers

  • Senior leaders from health plans
  • CBO executives
Visit conference website for speaker info

Registration

What's Included
  • All conference sessions
  • Facilitated roundtables
  • Structured networking
  • Expanded provider content